Managing a rental property in Whittier is more involved than simply collecting rent. Owners need consistent communication, dependable maintenance, and a management team that stands behind its work. To provide that level of reliability, Formatic created the 7 Point Guarantee, a clear set of standards that guides everything we do for Whittier property owners.
If we ever fall short on any part of this promise, you receive an entire month of management at no cost. That level of accountability is what sets Formatic Whittier apart.
Below is a breakdown of each promise, rewritten specifically for the Whittier market so you know exactly what to expect when partnering with us.
Key Points
The 7 Point Promise ensures clear communication, real inspections, quality maintenance, smooth financial reporting, and fast leasing.
A missed promise means a free month of management.
All Whittier service packages include this promise.
It is designed to give owners confidence, consistency, and peace of mind.
1. Transparent fees
Hidden fees are one of the top complaints Whittier landlords share when coming from other management companies. Formatic avoids that altogether.
Our pricing is straightforward. You will never find unexpected charges, unexplained markups, or last-minute bill surprises. Everything is listed clearly, giving you predictable monthly and annual costs.
2. Solid Communication
When you have a concern about your rental home, you should not have to wait days for a response. Formatic Whittier guarantees that we will reply to all owner messages within one full business day.
If we need more time to gather the full answer, we still acknowledge your message and let you know when to expect the final update. This removes the frustration of wondering whether someone saw your message.
3. Sitechecks With Photo Evidence
Some managers claim they complete inspections but provide no proof. Formatic takes the opposite approach.
Whittier owners receive:
Photo-documented SiteChecks
Notes on the property's condition
Timestamped reports
Maintenance recommendations
These regular checkups help catch issues early and protect the long-term value of homes in neighborhoods like Friendly Hills, Michigan Park, and the surrounding Whittier communities.
4. Quality Maintenance That Protects Property Value
Quality maintenance is one of the most important parts of rental management. Poor workmanship or cheap materials can lead to costly problems later.
Formatic partners with trusted Whittier and Los Angeles County vendors who follow professional standards and avoid temporary “band-aid” fixes. We never cut corners and always aim to maintain or increase the value of your property.
5. Timely Rent Deposits
Your rental income should be reliable. Formatic sends owner payments every Thursday.
If a banking holiday delays processing, we communicate the change clearly. Most payments reach owners within two to five business days depending on the bank.
This weekly schedule helps Whittier landlords stay on track with cash flow, mortgages, taxes, and repairs.
6. Clear and Accurate Financial Reports
Owning rental property means making financial decisions month after month. That is why Formatic provides clean, easy-to-read financial reports delivered on time.
You will have access to:
Accurate bookkeeping
Itemized expenses
Monthly performance reports
Annual summaries ideal for tax preparation
Owners never have to decode complex spreadsheets or guess where their money went.
7. Fast Resident Placement and a Strong Leasing Credit
Vacancy is expensive for Whittier landlords. Formatic guarantees that once your home is ready, accessible, and priced correctly, we will secure a qualified resident within four weeks.
If the resident we place leaves during the first year due to lease breach, Formatic pays for your next lease fee. This protects your bottom line and reduces turnover-related losses.
What Happens When a Promise Is Missed
If Formatic does not meet one of the seven promises, you automatically receive a full month of free management. There is no arguing or back and forth. We own the mistake and make it right.
This promise holds our team to high internal standards and gives Whittier homeowners confidence they can rely on.
Why This Promise Matters for Whittier Property Owners
Many owners who switch to Formatic tell us they experienced issues at their previous company like:
Unreturned messages
No inspection proof
Poor repair quality
Incorrect financial statements
Unexpected charges
Long vacancy periods
The 7 Point Promise was built to solve all of these problems and guarantee a better management experience.
FAQs
Do all Whittier service levels include the 7 Point Promise
Yes. Starter, Standard, and Comprehensive all include it.
Is the free month guarantee in writing
Yes. It is built into your management agreement.
Does the promise apply to single family homes, condos, and multi units
Absolutely. All residential property types are covered.
How do I request the guarantee if a promise is missed
Simply notify your coordinator. We review the situation and issue the credit automatically.
Conclusion: A Promise That Protects Your Property
Formatic Whittier’s 7 Point Promise is more than a list of commitments. It is the foundation of how we operate. From communication to inspections to leasing, every part of the promise is designed to give Whittier owners confidence that their homes are fully protected and professionally cared for.
Whether your property is in Uptown Whittier, the Palm Park area, Friendly Hills, or anywhere nearby, this promise ensures your rental is managed with accountability and excellence.
